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Jell Group manufactures three main types of toilet seats: MDF (Medium Density Fiberboard) toilet seats with UV-coated surfaces available in 500+ models including solid colors, wood grain patterns, and custom printed designs; UF (Urea Formaldehyde/Duroplast) toilet seats known for superior durability and scratch resistance with 300+ models; and PP (Polypropylene) toilet seats offering lightweight and cost-effective solutions with 300+ models. All seats are available with soft-close and quick-release hinges.

MDF toilet seats are made from medium-density fiberboard with a UV-coated surface, offering excellent design versatility with options for solid colors, wood grain textures, and custom printed patterns. They provide a premium look and feel at a competitive price. UF (Duroplast) toilet seats are made from urea-formaldehyde resin, offering superior hardness, scratch resistance, and chemical resistance — ideal for high-traffic commercial environments. PP (Polypropylene) toilet seats are lightweight thermoplastic seats that are cost-effective, easy to clean, and resistant to moisture, making them perfect for budget-conscious projects requiring consistent quality.

We offer toilet seats in all standard shapes including O-shape (round), D-shape, U-shape, and elongated designs. Our seats are compatible with major toilet bowl standards across Europe, North America, and the Middle East. Custom shapes and sizes can be developed through our OEM/ODM service. Standard dimensions range from 360mm to 380mm in width and 420mm to 460mm in length, with adjustable hinge spacing from 120mm to 180mm.

Our MDF toilet seats are available in multiple surface finishes: High-gloss UV coating for a smooth, premium appearance; Matte finish for a contemporary, fingerprint-resistant surface; Wood grain texture that replicates natural wood patterns; Custom printed designs using high-resolution printing technology for any pattern, image, or brand design; and Soft-touch coating for enhanced tactile comfort. All finishes are UV-cured for durability and resistance to yellowing.

Yes, soft-close (slow-close) hinges are available as a standard option across all our product lines — MDF, UF, and PP. Our soft-close mechanism uses precision hydraulic dampers that prevent slamming and reduce noise. We also offer quick-release hinges for easy cleaning and maintenance. Hinge materials include zinc alloy, stainless steel, and chrome-plated options. Custom hinge configurations are available for OEM orders.

Yes, we offer anti-bacterial treatment options for all toilet seat types. Our anti-bacterial technology uses silver ion (Ag+) additives integrated into the surface coating or material, providing long-lasting protection against bacteria, mold, and mildew. This feature is particularly popular for healthcare facilities, hotels, and public restrooms. Anti-bacterial certification documentation is available upon request.

Yes, Jell Group provides comprehensive OEM/ODM services. Our OEM capabilities include custom color matching (RAL/Pantone color systems), private label packaging with your brand logo and design, custom hinge configurations, and barcode/EAN labeling. Our ODM services cover complete product design from concept to production, custom shape and mold development, unique surface pattern creation, and specialized material formulations. We have a dedicated R&D team and in-house mold workshop to support all customization needs.

The typical development timeline varies by project scope: For color customization or packaging changes (OEM), the process takes 2-3 weeks including sample production. For new pattern/print designs, allow 3-4 weeks for design approval and sample production. For completely new mold development (ODM), the timeline is 4-8 weeks depending on complexity, including mold fabrication, testing, and sample approval. Rush orders can be accommodated for simpler customizations. We provide regular progress updates throughout the development process.

Our custom printing process follows these steps: 1) Submit your design files (AI, PSD, or high-resolution JPEG/PNG at 300 DPI minimum); 2) Our design team prepares a digital mockup for your approval within 2-3 business days; 3) Upon approval, we produce a physical sample within 7-10 days; 4) After sample confirmation, mass production begins. We use advanced UV printing technology that ensures vibrant, fade-resistant colors with excellent adhesion. Minimum order for custom prints is typically 500 pieces per design.

Our standard MOQ varies by product type: MDF toilet seats — 500 pieces per model/color; UF (Duroplast) toilet seats — 500 pieces per model; PP toilet seats — 1,000 pieces per model. For new customers, we offer flexible MOQ arrangements to help you test the market. Mixed container orders combining different models are welcome, with a minimum of 200 pieces per SKU. Sample orders of 1-5 pieces are available for quality evaluation before placing bulk orders.

You can request a quotation through multiple channels: 1) Fill out the inquiry form on our Contact page with your product specifications and quantity requirements; 2) Email us directly at [email protected] with your detailed requirements; 3) Contact us via WhatsApp at +86-134-7611-2113 for quick responses. To provide an accurate quote, please include: product type (MDF/UF/PP), desired shape and dimensions, surface finish requirements, hinge type preference, estimated annual quantity, and destination country. We typically respond within 24 hours on business days.

We accept the following payment methods: T/T (Telegraphic Transfer) — our standard payment method, typically 30% deposit with 70% balance before shipment; L/C (Letter of Credit) — available for orders above $50,000; Western Union — for sample orders and small quantities; PayPal — for sample orders only. For established customers with a proven track record, we offer flexible payment terms including 60-day or 90-day credit terms. All prices are quoted in USD, EUR, or RMB.

Absolutely. We strongly encourage sample evaluation before bulk orders. Standard samples from our existing catalog are available at cost price plus shipping. Custom samples (new colors, prints, or designs) require a sample fee that is typically refundable against the first bulk order. Sample delivery takes 7-15 days depending on customization requirements. We can ship samples via DHL, FedEx, or UPS for fast international delivery.

Our products hold the following certifications: FSC (Forest Stewardship Council) — certifying our MDF materials come from responsibly managed forests; TÜV — German technical inspection certification for product safety and quality; BSCI (Business Social Compliance Initiative) — ensuring ethical manufacturing practices; CARB (California Air Resources Board) — compliance with formaldehyde emission standards for the US market; CE marking — conformity with European health, safety, and environmental requirements. All certification documents are available upon request and can be provided with your shipment.

Our quality control system includes multiple checkpoints: Incoming material inspection — all raw materials are tested before entering production; In-process quality control — random sampling at each production stage including molding, sanding, painting, and assembly; Final inspection — 100% visual inspection plus AQL sampling for dimensional accuracy, surface finish, hinge function, and packaging integrity; Laboratory testing — our in-house lab conducts load-bearing tests (supporting 150kg+), hinge cycle tests (50,000+ open/close cycles), UV resistance tests, and chemical resistance tests. We maintain full traceability from raw material to finished product.

Yes, all our MDF toilet seats comply with the strictest formaldehyde emission standards. Our products meet E1 class (≤0.1 ppm) under European standard EN 717-1, CARB Phase 2 requirements for the US market, and Japanese F★★★★ (4-star) standard. We use E0-grade MDF boards and water-based UV coatings to minimize formaldehyde emissions. Test reports from accredited third-party laboratories are available upon request.

Yes, Jell Group operates two European warehouses for fast local delivery: Germany warehouse at Künkelstr. 43A, 41063 Mönchengladbach — serving Western and Central Europe; Poland warehouse at Transportowa 10, 69-100 Słubice — serving Eastern Europe and the Nordics. Orders from our European warehouses can be delivered within 3-5 business days to most EU destinations. This eliminates the 30-45 day ocean freight lead time and allows for smaller, more frequent orders. Contact us for current stock availability.

We offer multiple shipping options: From China factory — Sea freight (FCL or LCL): 25-40 days to European ports, 20-30 days to Middle East, 25-35 days to North America; Air freight: 5-7 days worldwide; Express courier (DHL/FedEx): 3-5 days for samples. From European warehouses — Standard delivery: 3-5 business days within the EU; Express delivery: 1-2 business days to major EU cities. Production lead time is typically 15-25 days for standard orders and 25-35 days for custom/OEM orders, depending on order quantity and customization requirements.

Our standard packaging includes: Individual packaging — each toilet seat is wrapped in PE foam and placed in a color-printed or plain corrugated box with hinge hardware included; Master carton — typically 4-6 pieces per master carton, depending on seat size; Palletization — master cartons are stacked on standard EUR pallets (1200×800mm) and stretch-wrapped for container loading. Custom packaging options include: branded retail boxes with your logo and design, blister packaging for retail display, and custom insert cards or instruction manuals in your language. A standard 20ft container holds approximately 1,200-1,500 toilet seats depending on the model.

Yes, our experienced export team handles all necessary documentation including: Commercial Invoice and Packing List; Bill of Lading or Air Waybill; Certificate of Origin (CO or Form A for GSP countries); Fumigation Certificate (for MDF products when required); Test reports and certification documents; EUR.1 or other preferential origin certificates when applicable. We are familiar with import regulations for all our target markets including EU, UK, US, Middle East, and South America. Our HS code for toilet seats is typically 3922.20 (plastic) or 4421.99 (wood/MDF).

Jell Group (Hubei Jell Plastic Co., Ltd.) was founded in 2009, giving us over 15 years of experience in toilet seat manufacturing. Our factory is located in Jingmen, Hubei Province, China, spanning over 10,000 square meters with advanced CNC machinery and automated production lines. We have grown from a small workshop to one of China's leading toilet seat manufacturers, now exporting to over 50 countries worldwide with an annual production capacity exceeding 1 million units.

We export to over 50 countries across six continents: Europe — Germany, France, Spain, Italy, UK, Poland, Netherlands, Belgium, Austria, Switzerland, Sweden, Denmark, and more; Middle East — UAE, Saudi Arabia, Qatar, Kuwait, Oman, Bahrain; North America — United States, Canada, Mexico; South America — Brazil, Argentina, Chile, Colombia, Peru; Africa — South Africa, Egypt, Morocco, Nigeria; Asia-Pacific — Australia, Japan, South Korea, Southeast Asia. Our European warehouses in Germany and Poland provide additional logistics advantages for EU customers.

We welcome partnership inquiries from distributors worldwide. To become a distributor: 1) Contact us via our website, email ([email protected]), or WhatsApp (+86-134-7611-2113) with your company profile and market coverage; 2) We will evaluate the partnership opportunity and discuss territory, pricing, and support; 3) Start with a trial order to test market response; 4) Upon successful trial, we formalize the distribution agreement with exclusive or non-exclusive territory rights. We support our distributors with: competitive pricing tiers, marketing materials and product catalogs, technical training, co-branded packaging options, and priority access to new product launches.

Yes, Jell Group actively participates in major international trade shows including: ISH Frankfurt (Germany) — the world's leading trade fair for HVAC, water, and energy; Canton Fair (Guangzhou, China) — the largest trade fair in China; BIG 5 (Dubai, UAE) — the Middle East's largest construction event; MCE (Milan, Italy) — international exposition of heating, cooling, and bathroom technology; Batimat (Paris, France) — international building exhibition; KBB (Birmingham, UK) — kitchen, bedroom, and bathroom exhibition. Visit our News page for upcoming exhibition schedules and booth locations. We welcome visitors to meet us at these events.

To find the right toilet seat, you need three key measurements: 1) Bolt hole spacing — measure the distance between the center of the two mounting holes (standard is 155mm in Europe, 140mm in some markets); 2) Bowl length — measure from the center of the bolt holes to the front edge of the bowl; 3) Bowl width — measure the widest point of the bowl opening. Our seats are designed with adjustable hinge systems that accommodate various bolt hole spacings (typically 120-180mm range). Send us your toilet bowl dimensions and we can recommend the best-fitting model from our range.

Installation is straightforward and typically takes 10-15 minutes: 1) Remove the old toilet seat by unscrewing the mounting bolts from underneath; 2) Clean the mounting area on the toilet bowl; 3) Insert the new mounting bolts through the holes in the toilet bowl; 4) Align the new toilet seat and tighten the bolts (hand-tight plus a quarter turn — do not over-tighten); 5) Test the soft-close mechanism by lifting and releasing the lid. Our quick-release models feature a one-button release system for easy removal and cleaning. Detailed installation instructions with diagrams are included with every product.

Our toilet seats are engineered for durability and safety: MDF toilet seats support up to 150 kg (330 lbs); UF (Duroplast) toilet seats support up to 200 kg (440 lbs); PP toilet seats support up to 120 kg (265 lbs). All products undergo rigorous load-bearing tests in our in-house laboratory. Our testing protocol includes static load tests, dynamic impact tests, and fatigue tests simulating years of daily use. UF seats are particularly recommended for commercial and public environments where higher durability is required.

For optimal longevity, follow these care guidelines: Daily cleaning — wipe with a soft cloth and mild soap or neutral detergent; avoid abrasive cleaners, scouring pads, or harsh chemicals (bleach, acetone, strong acids); Disinfection — use diluted household disinfectant or antibacterial wipes; for anti-bacterial models, the built-in protection works continuously; Maintenance — periodically check and tighten hinge bolts; lubricate hinge mechanisms annually with silicone-based lubricant; for quick-release models, remove the seat monthly for thorough cleaning underneath. With proper care, our toilet seats maintain their appearance and function for 10+ years.

We offer the following warranty coverage: Standard warranty — 2 years covering manufacturing defects in materials and workmanship; Hinge mechanism — 3-year warranty on soft-close dampers and quick-release mechanisms; Surface finish — 2-year warranty against peeling, cracking, or discoloration under normal use. Warranty claims are processed through your local distributor or directly with our sales team. We maintain spare parts inventory for all current and recent models. Extended warranty options are available for large-volume customers. Our warranty does not cover damage from misuse, improper installation, or exposure to harsh chemicals.